Warranty
Download the Toyota parts warranty claim Form Here
Email completed form and required information as an attachment to partswarranty@jeffersongroup.com.au
Use customer name, part number, and Nunawading Toyota invoice number in the email subject field.
Genuine Toyota replacement Parts & Accessories (excluding Toyota Approved Lifestyle products) are sold with the Toyota Parts and Accessories Warranty:
- For 12v batteries, a 12-month warranty period applies from the date of the original retail sale;
- For all other Parts & Accessories, a 24-month warranty period applies from the date of the original retail sale of that part/accessory or until that part/accessory has been in use
Toyota Approved Lifestyle products are not manufactured or warranted by Toyota. Any warranty is provided by the third-party manufacturer of the Supplier Branded Accessory.
Toyota Genuine Parts/Accessories purchased at & fitted to a Toyota vehicle by a Toyota dealer are warranted for the remainder of that vehicle’s Toyota Warranty Advantage period, or 2yrs from installation (whichever is greater). Genuine Parts/Accessories purchased from, but not fitted by, a Toyota dealer are warranted for 2 years from the date of purchase Proof of Purchase must be provided for all Toyota Parts Warranty claims.
See toyota.com.au for T&Cs. This warranty does not limit & may not necessarily exceed your rights under the Australian Consumer Law.
There are 2 aspects to a Toyota Australia parts warranty claim:
1. Return the part to Nunawading Toyota and we submit a parts only warranty claim, when/if Toyota approve the parts warranty, the customer gets a replacement part or refunded the part costs (does not cover the removal/refit labour costs).
OR
2. Take vehicle to nearest Toyota dealer anywhere in Australia and the Toyota dealer carries out the part warranty process. Additional labour charges for removal and refit may apply.
Thank you for choosing Nunawading Toyota. Should you have any further questions or require assistance regarding your parts warranty, please do not hesitate to contact our dedicated team. Thank you for entrusting us with your Toyota automotive parts needs.